Support

Contact Us

Get fast answers from our website-trained support assistant, then escalate to our team if your request needs account-specific help.

Chatbot Support

This chatbot is specialized for CameronAI website support topics. It can explain onboarding, security, billing, and page navigation.

Assistant

Hi, I’m the CameronAI Contact Assistant. Ask me about onboarding, billing, security, risk profiles, or support steps.

0/1000 characters

Frequently Asked Questions

How do I get started?

Create an account, choose your risk profile, then complete onboarding with your Alpaca keys. You can begin in paper mode before going live.

Start with paper trading
Can CameronAI withdraw money from my brokerage?

No. Your funds stay in your Alpaca account. You can revoke API access at any time directly from Alpaca.

Read security details
How does the algorithm decide what to trade?

It combines market structure, momentum, volume behavior, and news/sentiment scoring. Trades only execute when signals pass multiple risk filters.

View the engine room
What are Alpaca API keys and why are they needed?

API keys are credentials from your Alpaca dashboard that allow order execution. They are used for trading access and can be revoked by you at any time.

See key setup guide
How does billing work?

CameronAI uses a performance-based model. If you need a breakdown, ask in chat and we will guide you to the billing page and support team.

Open billing page
Can I change my risk profile later?

Yes. You can update your risk profile from your account flow, and support can help if you want guidance before switching.

Compare risk profiles
Do I need trading experience?

No. The onboarding flow captures your risk preference, and the system handles position sizing and execution rules based on that profile.

When does it trade?

The strategy runs during standard U.S. market hours, Monday to Friday. It does not rely on emotional, discretionary decision-making.

Can I stop trading immediately?

Yes. You can pause the system from your dashboard or revoke API keys in Alpaca. If you disconnect, existing open positions may require manual handling until reconnected.

Chat with support about safe shutdown steps
What if markets turn volatile or crash?

Risk controls are designed to reduce exposure when conditions deteriorate, but losses are always possible. Use a risk profile aligned with your tolerance.

Read full risk disclosure
How quickly can I get support?

Use the chat for immediate guidance. For account-specific issues, email support and include your account email for faster handling.

Trading in financial markets carries significant risk of loss and is not suitable for every investor. Past performance is not necessarily indicative of future results. CameronAI Algorithms provides technology tooling and research; it does not offer investment advice. Users should conduct independent due diligence and ensure compliance with applicable regulations.

Contact Us | CameronAI Algorithms